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SerenoHome

Services

Everything we do, no small print.

A fixed monthly fee covering the visits and their reports, and a list of extras you order when you need them. Nothing else.

What we do on every visit

The same points, always in the same order.

It isn't «a walk round the house». It's a fixed protocol repeated identically every time, so that anything that has changed since the last visit stands out.

01

Water

  • Main stopcock and meter
  • Leaks under the sink, basins and washing machine
  • Traps and drains (topped up with water so they don't dry out)
  • Boiler or cylinder: pressure and no dripping
  • Stains and damp on ceilings and walls
02

Power and cold

  • Consumer unit and RCD trip test
  • Fridge and freezer running, no ice build-up
  • Outside lighting and presence timers
  • Supply status and meter readings
03

Security

  • Doors, locks and signs of forced entry
  • Windows, shutters and awnings
  • Alarm status, where fitted
  • Boundary, gates and access points
04

Air

  • Cross-ventilation of the whole house
  • Relative humidity measured with a hygrometer
  • Mould in wardrobes, under beds and in blind spots
  • Signs of pests: insects, rodents, nests
05

Outside

  • Visible roof, gutters and downpipes
  • Terrace, porch and outdoor furniture
  • Pool: level, water clarity and filtration
  • Garden: irrigation, growth and firebreak
06

And what you can't see

  • Post and junk mail cleared from the letterbox
  • Removal of notices that advertise an empty house
  • Follow-up on whatever was left open at the last visit

24 checks on every visit, without exception.

On demand

Whatever you need the week before you come.

Ordered from your client area in one click and billed with the month. No phone calls, no quotes over WhatsApp.

Clean before you arrive

House aired, bathrooms and kitchen ready and beds made for the day you land.

from€65per service

Season opening

Water and power on, boiler lit, shutters up, fridge running and awnings checked.

from€120per service

Wait for the engineer

We let in the plumber, the gas company or the fibre installer, and tell you what they did.

€35per hour

Post and parcels

We collect, sort and photograph anything that looks important.

€12per visit

Building work supervision

Check-up visits while your place is being renovated, with a progress note and photos.

from€90per visit

Welcome shop

Basics in the fridge for the day you arrive. Cost of the shopping is separate.

€25per service

Plans

The price, right here. No call first.

Our competitors make you request a quote just to learn the cost. We're telling you now, and you sign up whenever you like.

Essential

For the flat that's used in summer and rests the rest of the year.

€69/month

1 visit a month · works out at €69 per visit

Choose Essential
Most chosen

Assured

The honest balance: a fortnight is the longest a house should go without anyone looking at it.

€119/month

2 visits a month · works out at €59.50 per visit

Choose Assured

Complete

For a large house with pool and garden, or if you live abroad.

€199/month

4 visits a month · works out at €49.75 per visit

Choose Complete

Included in every plan

Prices include VAT. No lock-in and no joining fee.

Pay yearly and get two months free

  • Report with time-stamped photos after every visit
  • Key custody under a signed protocol
  • Direct line to your named contact
  • We coordinate plumber, electrician or locksmith when needed
  • Immediate call if we find anything serious
  • Full history in your client area
Adjustments for the propertyOver 200 m² built +€20Pool to supervise +€15Garden over 500 m² +€15

Nobody has looked at your house for weeks.

That's fixable today, and it costs less than the excess on a water claim.