Maresme and Costa Brava
The house is fine.
That's the message you get after every visit. With the photos, the result of every check, and the exact time we were there.
From €69/month · No lock-in · Sign up online in 3 minutes
Visit report
No. 14
- Arrived
- 11:52
- Left
- 12:40
- Duration
- 48 min
Property: House in Sant Vicenç de Montalt
Inspection
- Main stopcock and water meterAll good
- Leaks under sink and basinsAll good
- Traps and drainsFixed on the spot
- Consumer unit and RCD testAll good
- Fridge and freezerAll good
6 time-stamped photos
12:14 · 12:21 · 12:33
Next visit
Thursday 27th, morning
Why this exists
An empty house isn't a still house.
A trap dries out and the drains start to smell. A basin hose drips in November and you find out at Easter, with the floor lifted and the neighbour downstairs waiting for you. The boiler trips, the freezer defrosts, a shutter jams open. None of it announces itself.
The problem is never the fault. It's how long it takes to find it.
Water doesn't forgive
It's the most common household claim and the one that worsens most with time. In a lived-in house you spot it within the hour; in a closed one, within six months.
Favours run out
The neighbour who used to look in gets tired, moves away or gets old. And they won't ring to tell you they've stopped.
An alarm doesn't look at the ceiling
An alarm tells you someone came in. Not that damp is rising, a roof tile blew off, or a drain is blocked.
What actually keeps you awake
A house someone visits doesn't look empty.
That is what we do: go to your second home every fortnight so it doesn't look like it has been alone for months. We empty the letterbox, take down the notices stuck to the door, work the blinds, walk the perimeter and check the locks for signs of forcing.
And if someone did get in, you'd know within days
That is the difference that counts. Finding out six months later is a long, expensive problem; finding out ten days later is a completely different situation — and you have a dated report, with photos and a verified location, from the last visit when the house was fine.
What we are not
We are not a security company and we do not do surveillance. There are no cameras of ours, nobody inside at night, and we cannot promise that nobody will ever get into your house: nobody can promise that. What we can do is make sure it doesn't look abandoned, and that if something happens you don't find out next summer.
What we do on every visit
The same points, always in the same order.
It isn't «a walk round the house». It's a fixed protocol repeated identically every time, so that anything that has changed since the last visit stands out.
Water
- Main stopcock and meter
- Leaks under the sink, basins and washing machine
- Traps and drains (topped up with water so they don't dry out)
- Boiler or cylinder: pressure and no dripping
- Stains and damp on ceilings and walls
Power and cold
- Consumer unit and RCD trip test
- Fridge and freezer running, no ice build-up
- Outside lighting and presence timers
- Supply status and meter readings
Security
- Doors, locks and signs of forced entry
- Windows, shutters and awnings
- Alarm status, where fitted
- Boundary, gates and access points
Air
- Cross-ventilation of the whole house
- Relative humidity measured with a hygrometer
- Mould in wardrobes, under beds and in blind spots
- Signs of pests: insects, rodents, nests
Outside
- Visible roof, gutters and downpipes
- Terrace, porch and outdoor furniture
- Pool: level, water clarity and filtration
- Garden: irrigation, growth and firebreak
And what you can't see
- Post and junk mail cleared from the letterbox
- Removal of notices that advertise an empty house
- Follow-up on whatever was left open at the last visit
24 checks on every visit, without exception.
The product isn't the visit
It's the proof we were there.
Anyone can tell you they dropped by your house. We show you: every report carries the time in and out, verified location, the result of each check, and photos with the date burned in.
- In your inbox the same day as the visit
- Kept forever in your client area
- Anything wrong is flagged with a photo and a recommendation
- Downloadable as PDF, which is what your insurer will ask for
Visit report
No. 14
- Arrived
- 11:52
- Left
- 12:40
- Duration
- 48 min
Property: House in Sant Vicenç de Montalt
Inspection
- Main stopcock and water meterAll good
- Leaks under sink and basinsAll good
- Traps and drainsFixed on the spot
- Consumer unit and RCD testAll good
- Fridge and freezerAll good
- Relative humidity: 77%Needs attention
- Doors, windows and shuttersAll good
- North façade gutterNeeds attention
6 time-stamped photos
12:14 · 12:21 · 12:33What needs watching
The north gutter is blocked with leaves, and humidity in the small bedroom is up four points since the last visit. I'd clear the gutter before the October rains. I've asked for a quote and will send it tomorrow.
Jordi · your named contact
Next visit
Thursday 27th, morning
Plans
The price, right here. No call first.
Our competitors make you request a quote just to learn the cost. We're telling you now, and you sign up whenever you like.
Essential
For the flat that's used in summer and rests the rest of the year.
1 visit a month · works out at €69 per visit
Choose EssentialAssured
The honest balance: a fortnight is the longest a house should go without anyone looking at it.
2 visits a month · works out at €59.50 per visit
Choose AssuredComplete
For a large house with pool and garden, or if you live abroad.
4 visits a month · works out at €49.75 per visit
Choose CompleteIncluded in every plan
Prices include VAT. No lock-in and no joining fee.
Pay yearly and get two months free
- Report with time-stamped photos after every visit
- Key custody under a signed protocol
- Direct line to your named contact
- We coordinate plumber, electrician or locksmith when needed
- Immediate call if we find anything serious
- Full history in your client area
The argument nobody makes
Your insurer is watching.
Policies treat a main home and a second home differently, and with water damage the time taken to detect the leak weighs on the loss adjustment. When you can't evidence the last time your house was known to be sound, you go into that conversation on the back foot.
A history of dated, photographed visits moves that conversation somewhere else.
We are not insurers and this is not legal advice. Always check the specific terms of your policy.
On demand
Whatever you need the week before you come.
Ordered from your client area in one click and billed with the month. No phone calls, no quotes over WhatsApp.
Clean before you arrive
House aired, bathrooms and kitchen ready and beds made for the day you land.
from€170per service
Season opening
Water and power on, boiler lit, shutters up, fridge running and awnings checked.
from€120per service
Wait for the engineer
We let in the plumber, the gas company or the fibre installer, and tell you what they did.
€35per hour
Post and parcels
We collect, sort and photograph anything that looks important.
€12per visit
Building work supervision
Check-up visits while your place is being renovated, with a progress note and photos.
from€90per visit
Welcome shop
Basics in the fridge for the day you arrive. Cost of the shopping is separate.
€25per service
How it works
Three minutes today, peace of mind all year.
- 01
Choose your plan
Right here, with the price in front of you. Tell us where the house is and what it's like.
- 02
Pay online
By card, through Stripe. We never see or store your card number.
- 03
Hand over the keys
We meet at the house, you show us round and we sign the custody protocol. Half an hour.
- 04
The visits begin
Each with its own report. You never do anything again, except read your email.
Where we reach
The whole Catalan coast, from Portbou to Alcanar.
Five areas, one way of working. Every town has its own page, because looking after a house in Cadaqués is nothing like looking after one in the delta.
Costa Brava
Tramuntana wind, salt air and cove houses empty for nine months. From the inland Empordà down to Blanes, it holds more foreign-owned property than anywhere else in Catalonia.
41 towns
Maresme
Barcelona's traditional second-home coast: hillside houses with pools, seasonal flats by the beach and estates set back into the woods.
30 towns
Barcelona and the Garraf
The city flat owned from abroad and the garden house facing the sea, on the same drive. Two very different problems half an hour apart.
12 towns
Costa Daurada
Kilometres of seasonal housing that opens in June and closes in September, between Cunit and L'Hospitalet de l'Infant.
17 towns
Who is behind this
This site is run by a home-care company.
SerenoHome is the name Dependalium Global Services S.L. uses to look after empty houses. It is the same company that walks into elderly people's homes every day along the Maresme: the habit of treating someone else's house with respect is not one we learned here.
Home-care provider licensed by the Catalan Government (Departament de Treball, Afers Socials i Famílies), no. S11517.
Tax ID B26786962
And for what we don't do ourselves
Deep cleaning and getting the house ready before you arrive is done by Limpiezas Mataró, from the same group. We take no commission for the referral: we would rather tell you who does it well than do it so-so.
Fair questions
What people ask before handing over the keys.
That's the right question. We sign a custody protocol with your details and ours, keys are held in a coded safe with no address attached, and every entry is logged with time and location in the report. If you'd rather use a smart lock, we'll fit one and you grant and revoke our access whenever you want.
Always the same person, assigned to your area, with a name and a face you'll know from day one. We don't send whoever happens to be free.
We ring you the same day; we don't wait for the report. If you authorise it, we arrange the trade, let them in, supervise and send you the write-up. The repair is paid to the tradesperson, not to us, and you approve it beforehand.
Yes, with current public liability cover. We send you the certificate before you sign, without you having to ask.
Yes. No lock-in and no penalty. Cancel from your client area in one click, you stay covered until the end of the month you've paid for, and we return the keys wherever you say.
No. We work in Spanish, Catalan, English and French, and your report arrives in whichever you choose.
We don't manage rentals or bookings. We look after closed houses. If you let yours occasionally, we can handle the clean and the arrival, but the letting is yours to run.
Nobody has looked at your house for weeks.
That's fixable today, and it costs less than the excess on a water claim.