The report
This is what you get.
The report is the product. The visit is how it's made.
Visit report
No. 14
- Arrived
- 11:52
- Left
- 12:40
- Duration
- 48 min
Property: House in Sant Vicenç de Montalt
Inspection
- Main stopcock and water meterAll good
- Leaks under sink and basinsAll good
- Traps and drainsFixed on the spot
- Consumer unit and RCD testAll good
- Fridge and freezerAll good
- Relative humidity: 71%Needs attention
- Doors, windows and shuttersAll good
- North façade gutterNeeds attention
6 time-stamped photos
12:14 · 12:21 · 12:33What needs watching
The north gutter is blocked with leaves, and humidity in the small bedroom is up four points since the last visit. I'd clear the gutter before the October rains. I've asked for a quote and will send it tomorrow.
Jordi · your named contact
Next visit
Thursday 27th, morning
Piece by piece
Time in and time out
Not «we came on Thursday». We arrived at 11:52 and left at 12:40. If a visit lasts eight minutes it shows, and that's the point.
Verified location
The inspector's phone records the coordinates when the visit opens. That's the difference between saying we were there and proving it.
The whole protocol
The same points, in the same order, each with its result: all good, fixed on the spot, or needs attention. Comparing two consecutive reports shows you what has changed in your house.
Photos with their time
Every photo carries the date and time it was taken. Stock photos and last month's photos don't count.
What needs watching
The hand-written part: what we saw, what we'd recommend and what it will cost. No jargon, and nothing sold that isn't needed.
Downloadable PDF
Because the day you have to talk to a loss adjuster, «it's in an email somewhere» won't do and a dated PDF will.
The argument nobody makes
Your insurer is watching.
Policies treat a main home and a second home differently, and with water damage the time taken to detect the leak weighs on the loss adjustment. When you can't evidence the last time your house was known to be sound, you go into that conversation on the back foot.
A history of dated, photographed visits moves that conversation somewhere else.
We are not insurers and this is not legal advice. Always check the specific terms of your policy.
Nobody has looked at your house for weeks.
That's fixable today, and it costs less than the excess on a water claim.